Privacy & Security

At Buckingham Palace Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

Information We Collect

We may collect the following types of information:

  • Personal Details: Name, billing and shipping address, email address, and phone number (if provided for order updates).
  • Payment Information: Credit/debit card details (processed securely via encrypted payment gateways; we do not store full card details).
  • Technical Data: IP address, browser type, device information, and browsing behavior to improve our website experience.
  • Cookies: We use cookies to enhance site functionality and personalize your shopping experience. You can manage cookie preferences in your browser settings.

How We Use Your Information

Your data is used for the following purposes:

  • Processing and fulfilling your orders.
  • Communicating order confirmations, shipping updates, and customer service inquiries.
  • Improving our website, products, and services through analytics.
  • Sending marketing communications (only if you have opted in; you may unsubscribe at any time).

Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for all transactions.
  • Compliance with GDPR and other applicable data protection laws.
  • Restricted access to personal data, only available to authorized personnel.

Third-Party Sharing

We do not sell or rent your personal information. Your data may be shared with trusted third parties only for essential services, such as:

  • Payment processors (e.g., Stripe, PayPal).
  • Shipping carriers (e.g., Royal Mail, DHL).
  • Analytics providers (e.g., Google Analytics) to improve our website.

Your Rights

Under GDPR, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Request a copy of your stored information.
    To exercise these rights, please contact us through the provided channels on our website.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our site constitutes acceptance of the revised terms.

For further details, please visit our full Terms & Conditions at buckinghampalaceshop.com.

Thank you for trusting Buckingham Palace Shop with your privacy and security.